In-Store Return Policy

At FUCSIA, we want you to be completely satisfied with your purchase. If you’re not, we offer in-store returns and exchanges as outlined below. Please note that all returns are eligible for store credit only; we do not offer refunds to the original payment method.

Swimwear

• Eligible Returns: Swimwear may be returned within 14 days of purchase if unworn, unwashed, and with all original tags and hygienic liners intact.
• Ineligible Returns: Swimwear missing tags or hygienic liners, or showing signs of wear, cannot be returned.
• Exchange Policy: Exchanges for a different size or style is permitted, subject to availability.

Clothing

• Return Window: Clothing may be returned within 14 days of purchase if unworn, unwashed, and with all original tags attached.
• Condition: Returned items should be in their original condition without signs of wear or alteration.

Jewelry

• Eligible Returns: Jewelry (excluding earrings) can be returned within 14 days if unused, in original condition, with all tags and packaging. 
• Custom and personalized jewelry items are final sale.
• Earrings: For hygiene reasons, all earrings are final sale.
• Defects: If there is a manufacturing defect, please contact us within 3 days of purchase.

Accessories

• Return Window: Accessories may be returned within 14 days if unused and in original packaging.
• Exceptions: Certain items like hats or hairpieces may be non-returnable due to hygiene considerations.

Shoes

• Return Eligibility: Shoes can be returned within 14 days if unworn, unscuffed, and in their original box or packaging.
• Condition: Returned shoes must be in resaleable condition.

Home Fragance

• All candles and diffusers are final sale.

Skincare, Haircare, and Beauty Products

• Final Sale: Skincare, haircare, and beauty products are final sale due to hygiene and safety regulations.
• Defects: If a product arrives damaged or defective, please notify us within 3 days.

General Conditions

• Proof of Purchase: All returns require a receipt or proof of purchase.
• Store Credit Only: Returns are eligible for store credit only, no refunds will be provided.
• Return Process: Please visit us in-store and our team will assist you with your return.

*ALL DISCOUNTED ITEMS ARE FINAL SALE

If you have any questions regarding our return policy, please feel free to ask a team member. We are here to help!